Saturday, September 6, 2008

Bad Service Will Not Be Tolerated

I've been having trouble with my cell phone for weeks now.I called the company (HELIO) several times and their fix everytime was to reset the phone. This means I have lost all of my pictures, all of my ringtones and I had to reload my numbers and emails everytime. Yesterday was the last straw. I had to reset yet again and after telling the company I would switch my service if this was not handled, I got put on hold for over 15 minutes. No one ever came back to the phone. After leaving the office, I drove directly to the Verizon store and switched my service. I'm not going to continue giving you money if you don't take my concerns seriously.

There's also a yarn store that's been bothering me. More on that later...

If you don't get the service you expect, take you money somewhere else.


  1. Yucky Helio! I'm glad you've got Verizon now... I've had very good luck with them and I've had their service for about 7 years now. What kind of phone did you get?

    Can't wait to hear about the yarn store troubles... ;)


  2. Looking forward to seeing you when you return. Have missed our talks.

    Hope this phone plan works better for you. We do need to hear the yarn store yarn... : )